Deletion happens immediately: you can no longer sign in, and any other signed-in devices are signed out within about a minute.
Send a request to admin@hamadev.net from the email address of your account, with the subject “Delete my account”. We may ask you to confirm the request. After verification we perform the same deletion described below, within 30 days of your request.
Your account profile: name, email, phone, profile photo, password, Telegram link and notification email addresses are removed and replaced with a “Deleted user” placeholder.
Records that your fleet organization is legally required to keep are not deleted: loads, settlements and payouts, receipts and expenses, signed tax forms (W-9) and driver qualification / employment records, as well as chat messages within the organization. Names already recorded in these documents (for example as the driver or as the person who created a record) remain as part of those records. They are kept for as long as required by tax, accounting and transportation regulations — typically 3–7 years depending on jurisdiction (see Section 6.3 of our Privacy Policy).